Friday, June 26, 2020
Recently we have seen an increase in our customers asking about seating. We have said several times that Papa Robbs operates on its own phases & deadlines. While we attempt to base our decisions on current news about the Covid-19 Virus we realize that we have our own particular situations - party center, playground, large control area, etc. Also once again - our priority is SAFETY, for our customers & our staff. So please note the following:
We will continue keeping the party center & the playground closed - maybe for the rest of this year. We will also continue to restrict all seating - no seating allowed. Tailgating is still allowed but we urge social distancing.
North Carolina now has a mask mandate. Obviously you can't eat while wearing a mask, but we also urge you to wear a mask while waiting to order. Let us ALL WORK TOGETHER to keep each other safe.
We recently received an email from Kannapolis noting new case numbers that were over 250, plus North Carolina has now joined the alarmingly number of states with spikes in cases. Therefore we will keep our regulations in place for the time being.
We will however make a small but important change in our hours of operation: starting the weekend of July 4 we will open 7 days a week from 12:00 noon to 8:00 pm, giving some extra time in the evening after work.
We know that this news is not what we all hoped for, but neither is this entire year & situation. Let us all remain patient & polite with each other & remember that eventually this too shall pass.
Friday, May 22, 2020
BLOG -- May 23, 2020 -- Latest news
HELLO AGAIN -- We have now been open three weeks & still in Phase 1 of Papa's opening rules. As always it is all about safety, safety, safety. Again we want to thank everyone for being very cooperative & very supportive of each other. That is the way it has always been at Papa Robbs & we expect that attitude to continue now & way beyond this virus.
This is how things stand at this time: Phase 1 will last until mid to late June. Take out only. At that time , if all goes well & depending on the overall breakout situation in our area, we should be able to open up some limited seating with the social distancing requirements in place.
The playground will remain closed - probably through the summer at least. Very difficult to separate kids once they start playing. Besides, all playgrounds are still closed in NC.
Same with the party center - closed till further notice.
NOW -- another reminder about our special shakes. The Creamsicle Shake reminds us of the old Orange Creamsicle bars. Plus we now have both SunDrop & Cheerwine Italian Ice, so come try something new.
TAILGATING: Yes it is allowed, but social distancing is important for non family members. Be creative & yes you can bring your own take out lunch.
Thanks again for your help, patience & understanding.----------------
Thursday, May 7, 2020
What's next you may ask? But let's begin with news of our first week of the season. We've been open for less than a week & we are happy to report that things went well; actually better than expected. This of course was because of you.
Everyone was VERY cooperative, with us & each other. Then again you guys are always cooperative & nice. And that's what makes Papa Robbs Papa Robbs. Now, you are already asking: "What's next"? Simply put - more of the same.
We see & hear the same news as you: about Opening Up. States, counties, cities, towns & some businesses. In our opinion opening too fast, too much & too soon. We simply have most faith in science & medicine. We want to be wide open again for sure, not at the risk to our staff & you - our customer/friends.
SAFETY -- SAFETY -- SAFETY. Tha't the name of this game. This virus is not going away as soon as some people think - so why take the risk? Besides, ole Papa Robb had a timetable of his own. Call it Papa's 4 Phases. We just opened so we are going to stick with our plan & we will try to open in baby steps. Our first phase was due to last about a month & that is still the plan.
We want to thank all of you again for your great good manners. Papa's Grandmother would approve. Keep watching our social media as we try to do 2 or 3 posts a week & will soon begin our texting program for the year. Some surprises are on the way & a few door prizes to boot.
Before we go - check our menu at our web site as we have a few new items & last year's special Brownie Sundae has become a regular item. Another hint: our Papa's Faves shakes are going fast so come get a taste.
We'll talk again soon.
Saturday, April 25, 2020
READY, SET, GO! -- Hello again. This might be our final blog before we open Apil 30. Our schedule is pretty tight as we also have our mobile department up & running so we are getting busier every day.
This blog will be more of a list of important things to know, so let's get to it:
1. As we noted in our last blog, safety is very important, thus all of our regular regulations will be in effect plus a few more. We ask that we all
practice respect & patience.
2. We will do social distancing with tape markings. There will be separate areas for entrance & exit marked with signage. You will see more hats,
gloves & masks with entrance to our work area restricted to on duty employees only - no more visits allowed by friends, family members or off
3. All orders will be Carry Out/To Go only - no seating will be available. For the time being we will allow you to enjoy your treat in your vehicle if
you so choose.
4. Over the past several weeks we have discussed plans with our friendly competitors, health care workers, our doctors & other officials & will
follow guidlines set out by the CDC.
5. Again - this is all for your protection.
6. All is not so drab however: Papa Robb's will be as bright & inviting as we can make it. Music will be there somewhere. Plus we have some
exciting flavors & products. Both SunDrop & Cheerwine Italian Ice (while they last). Some ice cream flavors such as the return of Banana Pudding,
a new Birthday Cake, Cherry Vanilla & Crazy Vanilla. Other specials will show up over the season.
7. Papa has some new Faves & they are interesting: We now offer a Cheerwine Shake, A Lemonade Shake & an Orange Creamsicle Shake.
Give em all a try.
8. Food rumors are true. Sometime in May we plan to offer some food choices. These are at YOUR requests so remember they will need your
support to keep serving. Hot Dogs, Burgers, Bar B Que are among our plans.
9. We are excited & look forward to seeing you again, so mark your calendars, tell your friends & we see you again starting Thursday, April 30,
11:00 am - 7:00 pm
10. Thanks again for your support & please Be Safe
Tuesday, April 21, 2020
Well everybody it looks like the time has arrived. We plan to open for the year on Thursday, April 30. Hours will be 11:00 am till 7:00 pm, Tuesday - Sunday. Closed on Mondays.
Our plan is to do three short blogs with info about our plans, details, rules, etc.. Very important that you read these blogs & share them with as many people as possible.
Over the past several weeks we have been fortunate to have been able to meet with many people & discuss our options & plans. Customers, health care professionals, other similar businesses, even a doctor or two. We feel our plans are good, reasonable, but open for changes along the way. So -----
SAFETY IS OUR PRIORITY: You will notice some changes right away. Open for take out orders to go ONLY. You can walk up & order from our window or order by email or text (info on these methods coming in regular posts & blog). All of our seating areas, tables, etc have been taped/roped off as has our playground. NO SEATING available.
We will offer our full menu - this has changed also with some new flavors of ice cream & specials plus we new offer (while supplies last) both SunDrop & Cheerwine Italian Ice! Watch for other specials to come.
Rules are more important than ever. Social Distancing will be followed. Patience is very important. In other words - simply behave like the great Papa Robbs customers you have always been. Papa Robbs has always been different. It is truly a place for families , but also a "Family Place". This is a place where everyone is welcome - we consider us all -- customers & staff alike - are like a family. Thank you for that feeling.
For now please mark your calendars: Thursday, April 30 , 11 - 7, Pray for reasonable weather. We look forward to seeing you again.
WATCH OUR SOCIAL MEDIA & BLOGS FOR MORE EXCITING DETAILS.
Wednesday, April 1, 2020
Warning: this may seem like all bad news, but it is not. We like to put a positive outlook on most things, & as difficult as these times are in many ways they are bringing most of us closer together.
By our post you know we are delaying our opening this year. We do not know how long this delay may be -- and it may be piece meal. For instance, our mobile units may be up & running very soon.
The reason for this delay varies. From our end we simply ran out of time. We are bright, cheery & as clean as we can be (except of this pollen). But other businesses face the same challenges we do so we are short on info signs, banners, etc. These are all very important to the overall goal of safety & convenience.
Our `delivery options are not in place on the scale they should be - same for curbside & ordering options. The majors (Grubhub, Doordash, Ubereats) are under siege, busier than ever & backlogged. They are working as quickly as possible & we respect their situations.
Our employees & family members have their own challenges. Even this allergy season seems worse. Our vehicles turn yellow overnight!
Please be patient. We are not going anywhere. If others are open please visit them for they too are trying to save their businesses. And we will see you as soon as we can.
Again, Thank You & please be safe.
Saturday, March 28, 2020
BLOG -- OPENING DAY & BEYOND -- MARCH 29, 2020
Hello again. We're a few days late with this blog, but there were many decisions to be made plus we knew there would be changes & new situations for our state & our community. Yes we are all urged to shelter in place as much as possible, but there are also allowances to this. So - let's get to it:
This one of those good news, bad news deals. Obviously we all are facing a great challenge. We urge all of you to be patient, be kind & always remember that we all have the same concerns. We will attempt here to do this in list form. But we do urge you to stay involved & check our social media as often as possible. Remember that we have the Papa Robb's Club - sign up today & receive a weekly text message update on specials & any changes & adjustments we make as we go forward..
Therefore please note the following:
1. We will open our store on Thursday, April 2. Open six days a week, closed Mondays. Our hours (subject to change) will be 11:00 am until 7:00 pm
2. There are several new regulations & restrictions as follows: No seating available - all orders are take out "To Go". The playground & the party center are closed. As all of you know Papa Robbs has always had some rules about behavior. These are now more important than ever. Simply put - good manners & respect for your neighbors. After all, we are known as THE family place.
3. We will offer you SEVERAL WAYS TO ORDER & GET YOUR TREATS. Some available from opening day, others will take longer & be phased in. So pay attention as even old Papa Robb gets confused: You can simply show up & order from our serving window. You can pull into our parking lot & order & we will deliver to your car (credit & debit card orders, plus other electronic options with this option).
We are working on other ordering methods such as emailing or texting your orders. Hopefully ready by April 2 or within a few days. There MIGHT be a new phone number for those orders but not settled as of today - depends on equipment.
FOOD DELIVERY SERVICES: We are in the process of arranging agreements, contracts, etc with food delivery companies. Naturally they are flooded with requests so this may take some time, but not much. Options will be: GRUBHUB; DOORDASH; UBEREATS. You will be able to order directly through their apps or through our social media linking to their apps. We are also exploring some options with our relationship with THE SQUARE.
Obviously we are learning a lot as we go. Fortunately we have some experience with TO GO orders. But some things do not change. Yes our prices have changed for this year, but there are no "special " menu prices for take out - including through outside businesses. Everyone pays the same basic price.